Contact Us
RapidWeb is the exclusive online resource for customers of Rapid Response Monitoring to access their monitoring account base. Designed and maintained by the Software Development team at Rapid Response, this website is dynamically changing with the needs of our customers.
Technical
Application Technical Support:
Phone: 1-866-726-6525; websupport@rrms.com
Business Hours: Monday – Friday 8am to 8pm; Saturday 8am to 3pm (Eastern)
If you would like to open a ticket, please include your name, email/phone, dealer number, account number and your request to technicaltickets@rrms.com
General Technical Support:
Phone: 1-877-503-7504
Business Hours: Monday – Friday 8am to 8pm; Saturday 8am to 3pm (Eastern)
If you would like to open a ticket, please include your name, email/phone, dealer number, account number and your request to technicaltickets@rrms.com
Sales & Marketing:
Phone: 1-800-558-7767; sales@rrms.com
Business Hours: Available 24/7
Accounting:
Phone: 1-844-876-9263;
Business Hours: Monday – Friday 8am to 5pm (Eastern)
If you would like to open a ticket, please include your name, email/phone and your request to accountingtickets@rrms.com